Refund policy

Refund & Return Policy

We want you to love your purchase. Please review our refund and return policy below.

Returns

Due to the handmade nature of our items, we do not accept returns or exchanges unless the item arrives damaged or defective.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within [3–7 days] of delivery with:

Your order number
Clear photos of the damaged item and packaging

Once approved, we will offer a replacement or refund, depending on availability.

Non-Returnable Items

The following items are non-returnable:

Custom or personalized orders
Sale or clearance items
Worn or used items

Refunds

Approved refunds will be processed back to the original payment method within [X business days] after approval. Please note that shipping costs are non-refundable.

Incorrect Address

We are not responsible for orders shipped to an incorrect address provided by the customer. Please double-check your shipping details at checkout.

Cancellations

Orders may be canceled within [X hours] of purchase. Once an order has been processed or shipped, it cannot be canceled.

If you have any questions about refunds or returns, please contact us at: